FAQ’s

You’d be surprised how much energy can be produced off projects throughout the UK. Yes the output is usually higher in the south of the UK but we do projects through the UK and Northern Ireland and we have done great projects in Scotland where the sun typically shines less. The technology for solar has become very efficient and can therefore be used in areas not usually known for their sunshine!

We always work with Tier 1 panel manufacturers which means they are of the highest quality and standards and also are a key partner for SolarEdge who are regarded as the premium and high-safety inverter manufacturer. However, we are technology agnostic which means we’ll use the correct technology dependent on the project. If we are funding the project then it’s in our best interest to use the best technology because the more power we produce the more you can buy from us.

Recently planning on roof mount projects has been replaced with permitted development which means the project just needs to go through an administrative process to be approved. We undertake this work on your behalf. In terms of ground mount and carport projects then planning would be needed but again we support you on undertaking that work.

The local grid (DNO) has generally throughout the country been underinvested and therefore there might be issues connecting to the grid. Even if you don’t plan to export any energy from your grid and use it all on-site we have to connect it to the grid and we will put in a G99 application on your behalf during the project design. There are 6 x DNO areas and all work very different but we have great relationships with them all as we speak to them regularly so we can manage the projects and understand if there are any issues with connecting and try and resolve them. Most of the time there isn’t any issue, sometimes they’ll allow us to connect but not export and sometimes there might be some local infrastructure upgrade costs which we can model into the project costs. Again, all are managed by us and we’ll talk you through any issues as and when they arise.

We will integrate the system into your electrical infrastructure to ensure that the priority of your site is to use the power from the solar panels and then if not enough, or not being generated (e.g. night time) then the rest is taken off the grid. This all works seamlessly and we work with your onsite team to allow them to get comfortable with any electrical infrastructure changes.

You are producing 100% renewable energy on your site for your site and therefore you are immediately reducing your carbon footprint. Throughout the process we forecast your carbon reduction and then when the project is implemented, you can accurately report your carbon reduction through reports and dashboards that you have access to.

Fortunately that is our expertise. All of that is assessed throughout our discussions and initially all we need is our HH data, your energy bills and understand your site layout which we can talk through on a call.

It depends on whether you fund it or we fund it. If you decide to fund it, it will depend on how much you are paying for your electricity currently. If you average out the last 5 year price then typically payback is 5-7 years. If we fund it you are not investing any capital and just securing a cheap price for a large chunk of your power demand. The price you pay is dependent on a number of things including where you are in the country, the size of the project, the cost of technology in a market where prices change etc – typically our PPA prices are anywhere between 10-16p/kwh which is much cheaper than buying it off of the grid.

When the project is operational you have access to a portal which shows your energy production in real time. If we fund the project we ensure the project is operational at all times to ensure we can continue selling electricity to you. If you fund it then we can either do your ongoing operation and maintenance for an extra fee or you can find another company to do this.

If we fund the project all warranties and guarantees sit with us and we ensure your project is 100% operational to ensure we continue to sell you power and recoup our investment. If you fund it then the guarantees vary dependent on technology provider but will range from 10-25 years in length.

We work with customers who own their properties, lease their properties from their landlord or even landlords directly. We will work with you and support you in those discussions with your landlord. As solar improves the EPC rating of any building, we find most landlords are supportive of solar projects. A key question we ask is what is your lease length, especially if we fund it, as we need to understand you’ll be at the building for a period of time. If your landlord pays the power bill and then passes the cost onto you, then we’re happy to still talk to you and then we can discuss directly with the landlord on your behalf.